Stay connected through a crew change

Plan for the whole journey.

A crew change may involve a departure country, a flight connection, an arrival airport and travel to a port. Write down where you will need mobile data, rather than choosing a plan only for the final destination.

Agree the contact arrangements.

Before departure, confirm who to contact if an arrival time changes or a pickup is unclear. Keep the relevant agent or coordinator's details and your travel instructions available offline.

• Check the travel dates against the plan's validity and activation rules.
• Confirm device compatibility before purchasing.
• Review coverage for each country where you need a connection.
• Follow the plan's installation guidance before you need to use it.

If you are coordinating a crew

Give crew members one clear source for travel instructions and a named contact for changes. Ask them to check their own devices early, and share the store's setup guidance with anyone using an eSIM.

For repeat connectivity requirements, send Amicus a short outline of the destinations, travel frequency and expected crew numbers. This helps us understand the requirement before discussing options.