Getting ready to travel
A short checklist for device compatibility, plan selection and setup preparation.
Read the eSIM checklistFor seafarers
Your next port. Your next connection.
Plan your mobile data for crew-change travel, time ashore and the journey home. Start with the destination and device you will actually use.
Before you travel
Three checks before you buy.
A little preparation helps when your itinerary includes several countries or a short connection between flights.
Check your phone.
Confirm the exact model supports eSIM and that your phone is network-unlocked. Use the store's help guidance before purchasing.
Match the plan to your journey.
Review every destination where you need data, including transit stops. Check the data allowance, validity and coverage on the plan page.
Read the activation instructions.
Check when the plan starts and follow its setup instructions. Keep those instructions available for the journey.
Help along the way
Choose your next step.
Already have a plan?
Use the Amicus store's installation guidance for the next step in setting up your eSIM.
Installation help (opens in a new tab)Using the crew-change tool
Register in the crew-change application to begin its workflow. Confirm arrangements with your responsible agent or coordinator.
Open crew-change tool (opens in a new tab)Need help with an existing order?
Use your store account for order information, or contact the eSIM support team.
Before you rely on a plan
A few useful answers.
Will this work while the ship is at sea?
Travel eSIMs use land-based mobile networks. They are not a substitute for the ship’s satellite connection. Check the plan’s destinations and coverage for ports and time ashore.
Does an eSIM-capable phone guarantee compatibility?
Your exact model and regional variant matter, and the phone must be carrier-unlocked. Check both before buying.
Read the device checks ↗Does installation start the plan’s validity?
That depends on the selected plan. Read the plan and delivery instructions before installing or activating it.
Follow the installation guidance ↗A question about your journey?
Let us help you find the right starting point.
Include your destination, travel dates and phone model so your inquiry has the details that matter.